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Lead UX Interaction Designer and Researcher

Atlanta, Georgia

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Megan T. — Sr. Specialist, Software Engineer

"I find it incredibly rewarding to be out and see customers enjoying a product I spent my time perfecting."

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Job Overview

Job Description:

Lead User Experience Designer and Researcher

Introduction:

AT&T is looking for a talented, highly motivated UX Interaction Designer and Researcher to work with our dynamic team on mobile applications. This talented professional will research and design engaging mobile applications as well as help set the direction for AT&T user experiences.

Your usability and interaction design skills will play a key role in developing seamless and compelling experiences across multiple projects. You will also have opportunities to lead user research and advanced UX improvement initiatives.

Key Responsibilities:

  • Work with product teams to understand user needs and functional requirements.
  • Create innovative interaction designs through explorations, information architectures, wireframes, user flows, and behavior specifications.
  • Conduct user research including usability testing, user interviews, qualitative research, and quantitative research.
  • Collaborate with other designers to translate wireframes and other UX specifications into finished visual designs.
  • Lead presentations and reviews of interaction designs with team members and stakeholders. Drive to reach consensus and approval.
  • Engage with development to understand platform capabilities, communicate designs, support agile development, and verify design implementations.
  • Develop user research plans, conduct design thinking, collect data, moderate testing sessions, and present research findings.
  • Champion and communicate design best practices and guidelines to stakeholders throughout the organization.
  • Effectively communicate designs across teams using engaging presentations, collaboration tools, prototypes, and narrative vision.
  • Ensure design engagements are executed on time and at a high standard.

Required Work Experience:  

  • 5+ years’ experience in the field of UX design and research with a
    primary focus on
    - Information architecture
    - Interaction design
    - User-centered design
    - User research, or similar

Skills and Experience:

  • Must provide a portfolio that demonstrates superior design skills along with your process and thinking.
  • Excellent understanding of the design process, agile development, and design thinking.
  • Strong understanding of user-centered design principles, design systems, and usability research methods.
  • Advanced knowledge of UX design and research tools with an emphasis on Figma.
  • Inter-personal skills that demonstrate the ability to work and collaborate on multi-disciplinary teams. Ability to respond positively to feedback and critique of UX design and research deliverables and incorporate feedback into design enhancements.
  • Ability to juggle multiple projects and thinking across different products.
  • Excellent written, presentation, and verbal communication skills.
  • Experience in design thinking and rapid prototyping.

Education Requirement: 

  • Bachelor’s degree or higher in a field such as Human Computer Interaction, UX Interaction Design, Cognitive Psychology, Human Factors Engineering, or similar.
  • Master’s or PhD in such fields are preferred.

Our Lead UX Interaction Designer and Researcher, earn between $128,400 - $192,600. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone


A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.

And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia

Salary Range:

$128,400.00 - $192,600.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.



Job ID R-45170 Date posted 11/20/2024
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Benefits

Invested in your satisfaction and continued success.

We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.

Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.

Compensation

Paid Time Off

Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.

Tuition
Assistance

Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.

Insurance Options

Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.

Discounts

You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.

Training & Development

When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).

Savings

The Hiring Process

Step 1

Complete a quick application online and check your status often.

Step 2

Virtual or in-person
Interviews

Dress professionally and ensure good WiFi interviewing virtually.

Step 3

Conditional
Job Offer

After a background check, you're part of the team.

Step 4

Welcome! Onboarding
and Training Begins

Our training and certification programs set you up for success.

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