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Be the face of our brand in your community.
"Being able to interact with customers who do not speak English has truly developed me not only as a leader, but as the face of AT&T within the Hispanic community." Manny — Bilingual Retail Sales Consultant
"Being able to interact with customers who do not speak English has truly developed me not only as a leader, but as the face of AT&T within the Hispanic community."
Use your language skills to create meaningful connections with our customers — and provide them with the products and services they need.
Our bilingual Retail teams help customers in the language they speak.
Daisy worked for AT&T for over a decade, then left to pursue other ventures. After only a year, she decided to return upon our bilingual hiring need.
See how our employees create a sense of community with our customers by breaking language barriers.
This isn't your average Retail gig. This is a foot in the door with a major, innovative company.
You already know some of the devices we sell. And as tech keeps improving, we’ll help you constantly upgrade your skill set so you can comfortably represent us as a leader in the space.
This can be your first step in moving onward and upward with us. Take on some of the biggest challenges to build the best version of your career.
Our Retail roles pay more than most other stores (feel free to check). Plus, you’ll be eligible for awesome benefits — like 401(k) matching, paid time off and tuition reimbursement.
Job Description:
Do you speak Spanish and English? If you do, we’re looking for you!
Develop and attain customer experience and sales objectives for store. Sell all products and services offered by the Company. Meet all sales objectives. Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders. Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features. Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs. Handle service inquiries from customers. Provide efficient, courteous customer service and assist in all aspects of product offerings and services. Ensure an extraordinary customer experience. Position may be commissioned, and quota based.GENERAL DUTIESThe essential functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:
Possess a competitive spirit and desire to meet and exceed sales goals.
Stay up to date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools.
Understand customers' needs and help them discover how our products meet those needs.
Multi-task in a fast-paced team environment
Educate and engage customers through product demonstrations.
Interact with customers and provide prompt and courteous customer service to all customers.
The successful candidate will be able to perform the following with or without reasonable accommodation:
Ability to work flexible hours, including evenings, weekends and holidays
Ability to stand for long periods of time
Ability to complete all paperwork completely, accurately, in a timely manner
Ability to lift up to 25 pounds
Ability to operate a personal computer, wireless equipment, copier and fax
Ability to work in other locations as the needs of the business dictate may be required.
Complete all aspects of opening and closing the store in accordance with written procedures.
Submit all transaction journals on a daily basis.
Assists with inventory maintenance
May be required to wear a uniform
Desired Qualifications:
1-3 years retail/customer facing/sales experience preferred.
Retail Sales Consultants are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!
Our new Retail Sales Consultant’s earn between $40,000 to $63,000, including hourly rate and our uncapped commission opportunities for our top sellers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.
Joining our team comes with amazing perks and benefits:
Medical/Dental/Vision coverage
401(k) plan
Tuition reimbursement program
Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
Sick leave
Paid Parental Leave
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
Weekly Hours:
Time Type:
Location:
With our amazing wage opportunities, our average starting earnings per week begin at
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
Invested in your satisfaction and continued success.
We take care of our own here (hint: that could be you). Our benefits and rewards mean we cover some of your biggest needs with some of the coolest offerings. We already think we’re a pretty great place to work. We’re just trying to rack up some bonus points.
Let’s start with the big one: Your work gets rewarded with competitive compensation and benefits. It really does pay to be on our team.
Vacation? Staycation? Heck, let’s take a road trip. On top of paid holidays, chill out with paid time off (PTO) that you can spend any way you want.
Our people have class. Literally. We can help you out on approved education costs with our tuition assistance plan.
Here’s another reason to breathe easy: You and your family get access to excellent medical, dental and vision insurance options.
Wanna make your friends really jealous? You’ll get discounted access to the latest and greatest AT&T products and services — plus other awesome items, like tickets to live events.
You strike us as an over-achiever (don’t worry, it’s a compliment). Our training and development programs are your ticket to expert status in your job.
When the day comes that you get some much needed R&R (not that you’d ever want to leave #LifeAtATT) you’ll know your future is set with the AT&T Retirement Savings Plan (ARSP).
Stay updated on your status. Timing varies, so log in to see where we are.
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Your interview may be online. Make sure you have a strong connection and dress professionally.
Complete the online application.
Conduct your interviews — in person, by phone, recorded video or over video chat.
Conduct any follow-up interviews
Receive a conditional job offer
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Congratulations and welcome to AT&T!
Ready to be the face of our Brand (and create meaningful connections)? That’s a great start, but there is so much more you need to know.
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