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Job Description:
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.
AT&T has an opening for aSenior System Engineer to support the End User Services team. The chosen candidate will be responsible for working with End User Services Management in analyzing hardware specifications and system//subsystem requirements, conceiving and documenting practical designs for hardware components under the purview of the service support team to include workstations, laptops, monitors, printers, user interface devices, and special processors; Prepare functional requirements and specifications for hardware acquisitions; Prepare and oversee the executions of test plans; Ensure that problems with operational hardware have been properly identified and solutions will satisfy the user’s requirements; Assist with preparing installation guides, field test procedures, and troubleshooting guides. Candidate must be able to work independently and at times with little supervision.
Description of Job Duties/Responsibilities:
Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)
Required Qualifications: Fourteen (14) years of experience as an SE in programs and contracts of similar scope, type and complexity is required. Bachelor’s degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required. Five (5) years of additional SE experience may be substituted for a Bachelor’s degree.
Desired Qualifications: Demonstrated Experience in the following areas:
• User Endpoint support and troubleshooting.
• Requirements analysis and Solution Design.
• Test plan development and execution.
• Creating and maintain documentation for both end users and system administrators.
Ready to join our team? Apply today!
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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.
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