Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government.   We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Program Training Officer to oversee the training and professional development program of a critical government operations and maintenance enterprise.

Job Duties/Responsibilities:

• Address all aspects of technical, management, compliance, corporate, and development training for all personnel assigned to the program. 
• Identify training needs, course design, course delivery as appropriate, effectiveness evaluation, and tracking course completion. 
• Map out annual training plans, assist with the development of new training programs and prepare education aids, coordinate training for new IT capabilities, handle technical issues reported to the Help Desk requiring end-user training for resolution.  
• Translate technical documents into content that can be more readily understood by non -technical users, identify problems, research answers, and guide customers through corrective steps. 
• Convey technical information to non-technical users to assist logical thinking and engaging in creative problem solving.  
• Provide courses and materials to enable "train the trainer" activities.    

Required Clearance

TSSCI with poly (#ts/sci) (#polygraph)

Required Qualifications:

• Must have a strong technical background in addition to the training- related skills required to gather training requirements, formulate appropriate coursework and materials, produce the presentation, and deliver the course content.
• Must possess excellent communications skills as many of the courses they deliver will be provided to customer personnel as well as individuals on the program.    
• Candidate must have a total of 10 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 10 years of work history OR an Associate’s and 8 years, a Bachelors’ and 6 years, a Masters and 4 years or a PhD and 2 years of work history.

Desired Qualifications

• Certification in Education/Curriculum Development

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.