Job Description:

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.

AT&T has openings for Hardware Technician and Network Engineer apprentices to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

**Starting position requires hands-on work/training to be completed on various projects until clearance process is finalized and approved.

Hardware Technician 1:

• Provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
• Conducts sites surveys; assesses and documents current site configuration and user requirements.
• Analyzes existing requirements and prepares specifications for hardware acquisitions.  
• Installs, configures, troubleshoots, repairs, and tests computer workstations, servers, printers, peripherals, and teleconferencing equipment. 
• Prepares engineering plans and site installation Technical Design Packages.
• Develops hardware installation schedules.
• Prepares drawings documenting configuration changes at each site.
• Prepares site installation and test reports.
• Configures computers, communications devices and peripheral equipment.
• Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.

Network Engineer0:

• Must be able to perform all duties of IT Field Support Specialist. 
• Additional responsibilities will include following standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation. 
• Supports network upgrade projects and initiatives. 
• Replaces failed networking components as needed. 
• Supports end-user connectivity needs. 
• Supports the installation, maintenance, operation, and security of the LAN infrastructure and network devices.  Manages access to network segments and resources in compliance with network access policies. 

Required Clearance: Clearable. Able to obtain/maintain TS/SCI with polygraph. (#clearable) (#ts/sci) (#polygraph)

Required Qualifications: High school/GED and currently enrolled student at Howard Community College.  Specific track will be determined by hiring manager.

• Able to manage time and priorities effectively.
• Able to work efficiently with minimal supervision.
• Excellent analytical and problem-solving skills.
• Outstanding communication skills to relate with team members and support workers.
• Must be able to lift/carry 50 lbs. multiple times per shift.
• Must be available to work an 8-hour shift between the hours of 6am-and 6pm, as determined by management.
• Be eligible via prescreen and actively processing for a Federal security clearance.
• In order to be considered for this position, you must have a valid driver’s license and an acceptable driving record.
• Must be willing to achieve and maintain DoD 8570 certification needed for position.

Ready to join our team? Apply today!

Our Hardware Tech 1 (Government) earns between $28.94/hour (20 hours per week) $30,097 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) **Prorated based on hours/week schedule.
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected · Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.