Job Overview

Job Description:

About the Company:

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

About the Team:

Our team is responsible for the continuous improvement of the lean agile operating model and delivery teams to optimize the effectiveness of executing on agile principles and optimize execution of development delivery supporting digital needs for businesses such as AT&T Consumer. The team develops and tracks process performance measures, identifies, and implements process requirements, drives process improvements. Proactively identify and understand process improvement opportunities to design and implement better ways on how we work especially in lean portfolio process integration. Specifically focus on lean portfolio processes, tooling and represent CTX organization inworking with the broader enterprise to ensure processes align with lean agile processes, 
 develops and tracks process performance metrics to assess the efficacy and effectiveness of process improvement initiatives. Create and document guidance for ways of working and tooling that align with operating model transformation

Key Roles and Responsibilities:

• Proactively identify and understand process improvement opportunities to design and implement better ways on how we work especially in lean portfolio process integration.

• Specifically focus on lean portfolio processes, tooling and time charging processes.

• Enhance lean agile portfolio processes and represent CTX organization in working with the broader enterprise to ensure processes align with agile portfolio processes as well as the migration to full stack ADO.

• Lead/facilitate change through gap analysis, consulting, and collaboration. 

• Define and implement process re-engineering framework including prioritization of friction points to address within product and scrum teams to provide greatest impact on results & culture.

• Must have a thorough knowledge of the organization (budgets, processes, procedures, tools, applications, systems, etc.) coupled with a strong technical and business background to effectively sponsor and champion processes that support the organization.

• Iterative refinement of agile operating model based on frequent retrospectives, focus groups.

• Surveys to identify friction points which impact velocity & quality and adoption of new ways of working.

• Continuous development & optimization of lean agile operating model including roles & responsibilities (function & form), process flows, tool utilization, training & communications.

• Agile coaching and Adoption of process improvements: Drive adoption of agile practices across entire delivery organization to speed delivery of value to customers, business & stakeholders.

• Develops and tracks process performance measures to ensure delivery of business value.

Desired Qualifications:

• Six Sigma Black Belt and Kaizen Practitioner

Job Contribution:

• Expert level experience in managing improvement and transformations, tool changes, and Agile methodology (Tooling - ADO, Wiki and Share Point)

• Experience in Lean Portfolio Process

• Ability to challenge the “way it’s always been done”.

• Policy exceptions and change management knowledge and experience desired

• Experience with Jira tools and Planview

• Experience in process engineering including Front Door workflow

• Experience in Quality Management and Process Improvements

• Self-starter requiring limited direction to be successful with a focus on relentless improvement and embrace a growth mindset

• Strong analytic and fact-based decision-making skills

• Detail-oriented with strong analytical abilities and problem-solving skills

• Ability to manage multiple projects simultaneously and operate in a fast-paced environment

• Must possess both strong written and oral communication skills

• Senior level technical expertise

• Typically requires 5-10 years of experience

Education:

Bachelor of Science in Information Systems Technology, Computer Science or
Engineering preferred.

Principal Functional Skills / Competencies associated with this Title:
• Business Acumen
• Business Case Development, Business Data Analysis
• Business Process Modeling
• Change Control
• Emerging Technologies
• IT Audit and Control
• IT Environment
• IT Governance
• IT Industry: Trends and Directions
• Process Management
• Project Management
• Quality Management
* Scaled Agile 

Our Lead Lean Process Engineer, earns between $128,400.00-$192,600.00 USD Annual, Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

· Medical/Dental/Vision coverage.

· 401(k) plan

· Tuition reimbursement program.

· Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

· Paid Parental Leave.

· Paid Caregiver Leave.

· Additional sick leave beyond what state and local law require may be available but is unprotected.

· Adoption Reimbursement.

· Disability Benefits (short term and long term)

· Life and Accidental Death Insurance.

· Supplemental benefit programs: critical illness/accident hospital indemnity/group legal.

· Employee Assistance Programs (EAP)

· Extensive employee wellness programs.

· Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.

AT&T is leading the way to the future – for customers, businesses and the industry. We're developing new technologies to make it easier for our customers to stay connected to their world. Together, we’ve built a premier integrated communications and entertainment company and an amazing place to work and grow. Team up with industry innovators every time you walk into work, creating the world you always imagined. Ready to #transformdigital with us?

Apply now!

#ConsumerTechnologyeXperience

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.