Job Overview

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future- you’ll create it.

Architect and implement scalable, secure, and efficient API solutions that drive growth for AT&T Business’ multi-billion dollar Indirect channel(s). This role is pivotal in aligning and shaping future state architecture by optimizing API performance and ensuring seamless integration across disparate systems, directly impacting the customer experience and increasing sales velocity. As the subject matter expert, you will provide technical leadership, strategic vision, and operational support for AT&T's extensive API ecosystem, bridging the gap for our 3rd party distribution to operate with increased speed and automation.

Key Roles and Responsibilities:

Strategic API Architecture & Roadmap:

• Define and implement a unified architectural vision for AT&T's API platforms (AOFLOW/LGW, Mulesoft, CSI), ensuring alignment with strategic business goals and technology roadmaps.
• Act as the subject matter expert in API architecture, performance, and integration, driving strategic investments and technology evolution.
• Design and specify high-level API solutions, analyzing technical trade-offs and defining functional and non-functional requirements (NFRs) to support complex sales channels.

API Platform Optimization & Operational Excellence:

• Lead API platform performance and stability by supporting 30+ APIs for 8 key AT&T products (Dedicated Fiber, Ethernet, Fixed Wireless, VPN, ABF, Mobility) across 3 discrete hosting gateways.
• Lead API planning, integration, and operations, ensuring seamless experiences for millions of API calls and driving automated transactions.
• Provide Tier 2 and Tier 3 level support for API operations, including performance monitoring, troubleshooting, and incident resolution.
• Ensure business continuity through expert API operations representation.

Cross-Functional Collaboration & Stakeholder Management:

• Coordinate with internal groups such as Technology/Development, Technology Production Support, Service Delivery, Mobility and Wireline Product Marketing/Management, Legal, Chief Security Office, APS and Alliance Sales, and CSI/AIM.
• Collaborate with portfolio stakeholders, Enterprise Architects, System Engineers, and development teams to align architectural direction and ensure seamless integration.
• Serve as the single point of contact for APS leadership and key stakeholders, facilitating efficient communication and problem resolution.

Sales Enablement & Partner Support:

• Facilitate the onboarding of new Direct Consumption API partners, including technical questionnaire reviews, licensing agreement management, and credential provisioning.
• Provide expert client support, managing trouble reports and ensuring timely resolution of issues.
• Support training and daily workload balancing.

Oversight and Governance:

• Lead the API Operations team, ensuring production support, quality assurance, and compliance with security and legal requirements.
• Manage licensing agreements and offshore approvals in coordination with CSO and Legal teams.
• Establish and maintain business process methods and procedures for efficiency and business continuity.
• Utilize and support key internal tools such as Salesforce (SFDC), MuleSoft, Postman, AT&T eSign, LGW Portal, and tView.

Job Contribution:

• A proven expert in API architecture and operations with deep business and product knowledge (wireline and mobility) to drive strategic sales initiatives.
• Leads critical, high-visibility projects that directly impact multi-billion dollar sales channels.
• Works with minimal oversight, influencing executive decisions and serving as a mentor to others.
• A proactive problem-solver with the ability to manage complex operations, troubleshoot issues, and ensure seamless execution in a fast-paced environment.

TCP Career Step Differentiator:

• Architects and implements complex API solutions that enable strategic, high-value sales initiatives, directly contributing to revenue growth and market competitiveness.

Education/Experience:

• Master's degree (MS/MA) desired in Computer Science or related field.
• 7+ years of experience in API architecture, integration, and operations.
• Proven expertise in wireline and mobility product knowledge.
• Certification is required in some areas.

Our Principal Solution Architecture - API Enablement, earn between $158,200 - $237,400. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.

And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

Time Type:

Location:

Salary Range:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.